May 05, 2015
From the Advisory Institute
Having the right skills can make you 11 times more likely to be successful in TBM.
KPMG LLP's 2015 survey of more than 125 companies around the world on technology business management (TBM) proficiency reveals significant ways CIOs can improve their use of IT cost and consumption data to determine the true cost of running the business of IT.
This report offers key findings and makes recommendations regarding:
- data quality
- collecting and maintaining data
- managing IT services to the business
- service offerings
- reviews and monitoring.