May 14, 2015
From the Advisory Institute
Digital disruption is radically changing the fundamentals of IT management. Technology operations, development, and investment models are evolving so rapidly that many IT executives are rethinking their business strategies from cost efficiency to transformative enabler.
In this video interview recorded at ServiceNow Knowledge15, KPMG’s Steve Bates discusses how leading organizations are using the principles of Technology Business Management (TBM) to create transparency and better collaborate with their customers to run IT as a business.