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The Ops Approach: How to Move IT out of the Silo

Sep 18, 2015
From the Advisory Institute

The information technology (IT) business function is essential to creating value in other departments, but to realize this value, CIOs must move IT out of its silo.

In this article from TechBeacon, KPMG's Steve Bates gives input to article author Christopher Null about technology business management (TBM), the value optimization journey for IT, and how CIOs can make perceptual shifts in their enterprises.

  "Until a CIO can speak in the language of a CFO and talk in the language of a utility provider, he'll continue to struggle."  
  "Most organizations are good at knowing their infrastructure costs but are bad at linking those costs to applications and at linking those applications to business capabilities. That's what we help organizations do: get beyond infrastructure and into portfolio management."   
  — Steve Bates, Principal, KPMG CIO Advisory  

Read the article to learn more about cost transparency and optimization, common pitfalls in the TBM journey, and the enterprise-wide commitment required to create transformation in running the business of IT.

Read The Ops Approach: How to Move IT out of the Silo on the TechBeacon website.


Explore our research and perspectives on Technology Business Management on this website and at kpmg.com/us/TBM.