United States

The Creative CIO’s Agenda: Getting started with digital labor

Oct 17, 2016
From the Advisory Institute

PDF: The Creative CIO’s Agenda: Getting started with digital labor

The availability of powerful but cheap processing power on demand, coupled with advances in artificial intelligence, natural language processing, and exponential growth of data has created an opportunity to deploy digital labor to substitute or augment human labor and open the door for step-change improvements in costs, quality and speed for businesses across all industry sectors.

CIOs play a dual role as the technology leader to enable business automation and innovation and as the IT functional leader.

It is important for CIOs to understand the breadth and depth of this new technology landscape, with a directional sense of where it is going and a roadmap to take advantage of it.

In this paper we seek to define digital labor, describe its various forms and potential use cases, and provide pragmatic recommendations for CIOs who want to get started deploying digital labor within their companies.