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Executive Insight: The Power of Customer Analytics to Transform the Utilities Industry

Jun 29, 2016
From the Global Energy Institute

Disruptive technologies are transforming a wide range of industries and the utility industry is among them. Technological developments in solar and storage are seen to have the largest impact, but few realize that the changing preferences of the customer will also have a major impact on operations. Understanding those changes will be critical to the industry’s ability to adapt.

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