United States

Digitizing Human Services: Field Notes and Forecasts from the Front Lines of Government's Technological Transformation

Sep 09, 2015
From the Government Institute

In partnership with Forbes Insights, this report discusses the opportunity for human services agencies to transform service delivery and improve client outcomes by leveraging breakthrough digital technologies, including mobile and predictive analytics.

Through interviews with over 30 senior executives from a range of government agencies, consultancies, and technology providers, the report details how technology is changing the game in human services. In addition to highlighting over a dozen case studies that span the public sector, the report discusses strategic trends and provides a transformational checklist for achieving the future of human services.

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Paul Hencoski

U.S. Lead Partner - Health and Human Services