Oct 31, 2017
From the Government Institute
As governments at all levels adopt intelligent automation, its impact on the workforce must be considered and addressed. Part 2 of KPMG's "Rise of the Humans" explores this concept in more detail and concludes the following:
- Now is the time for leaders of business to conduct conversations for a higher purpose: to identify the dilemmas, challenges and key considerations that will shape the future workforce and deliver on business objectives.
- Organizations need to develop transition strategies to manage the disruption to the workforce. Leaders need to be aware of their role and develop the skills required to ensure success.
- Traditional supply and demand forecasting must be replaced with agile workforce shaping: a structured yet agile approach to determine the appropriate shape and size of the workforce incorporating all elements – e.g., employed vs. contingent, human vs. digital, career ladder vs. career lattice, etc.
- Early movers are already learning lessons about the best way to deploy Intelligent Automation. One lesson is the importance of preparing the workforce and enabling them to re-skill themselves for new roles.