United States

Making the Model Work: Why Payors Are Rushing to Outsource

In January 2014, some of the more significant provisions of the Affordable Care Act are expected to go into effect.

For payors, the new environment will present the greatest transformation and profitability challenge of our generation, with traditional approaches of improvement and change management being neither sufficient nor appropriate for the scale and scope.

We believe that payors will need to take a more aggressive approach than they have in years past to enhance the cost and performance of their operating models, and in this issue brief, we describe one of the ways in which they can do so.