Nov 29, 2011
From the Shared Services and Outsourcing Institute
Do you have an IT outsourcing contract that’s coming up for renewal?
If you’re like many companies, you may be focusing on getting the most competitive price. In today’s IT environment, however, negotiating next-generation contracts is not about squeezing the lowest price from your service provider. It’s about improving operations, mitigating risk, keeping your options open and staying current with the IT market.
Whether your contract was inked three years ago or 10 years ago, the renewal is the time to dust off the agreement and address some new considerations in the IT outsourcing (ITO) marketplace.
Here are five factors to help you make the most of your next-generation deal.
More from KPMG on contract matters for outsourcing