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Drive Supply Chain Excellence Through Performance Metrics

This article was written for and originally published by Inside Supply Management. It is reproduced with permission.

Many forward-looking companies are now viewing the supply chain as a flexible, integrated set of cross-functional processes and roles, including:

  • Planning
  • Sourcing
  • Making and delivering
  • Ensuring customer service
  • Ensuring quality
  • Ensuring successful product launches

Updating performance metrics to account for this view can provide more meaningful measurement of supply chain performance and a broader understanding of business and financial implications. 

 

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