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Shared Services Commercialization: Key Considerations Before Making the Move

Is your shared services organization positioned for "commercial upgrading" -- becoming the provider and seller of services to external customers?

Commercialization is the most ambitious among the several strategic options available to capture a higher level of value from a business' shared services organization. 

This paper considers factors that contribute to the success or failure of a commercialization undertaking, including:

  • Circumstances enabling commercialization
  • Capabilities required
  • Lessons learned from commercialization efforts already undertaken in the market

Understanding how success factors and risks map to your unique situation will help make the go/no go commercialization decision.

 

Read Shared Services Commercialization: Key Considerations Before Making the Move