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The Death of Outsourcing

When part of a comprehensive strategy, outsourcing has proven to be a transformation catalyst that has helped companies implement new processes and technologies, reduce costs, access a global talent pool and change their overall business through the use of partners.

Now, there is a revolution taking shape in the business services industry, one that disregards the traditional shared services and outsourcing paradigms and centers the design of support services on the needs and priorities of the enterprise as a whole.


Read The Death of Outsourcing (PDF)

Listen to the companion podcast