United States

BPOs Edge Toward High-End Work in Changing Market

An article from LiveMint and The Wall Street Journal
featuring Cliff Justice, a principal in KPMG’s Innovation & Enterprise Solutions team.

Speaking on the sidelines of NASSCOM's 2012 BPO Summit, Cliff Justice shares insights about how the labor arbitrage that India once enjoyed is flattening.


Read the article on LiveMint's website.