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Implementing Service Delivery Models: Obstacles and Remedies

Successfully transitioning to a new service delivery model contributes greatly to achieving the objectives set forth in the business case for making the change.

Learn how smart planning and proactive organizational actions can help remedy these obstacles often encountered during deployment:

  • Impatience
  • Unrealistic expectations
  • Adversarial relationships
  • Second thoughts
  • Over confidence

 

Read Implementing Service Delivery Models: Obstacles and Remedies

 

More on implementation from the Shared Services and Outsourcing Institute.