Apr 02, 2013
From the Shared Services and Outsourcing Institute
Successfully transitioning to a new service delivery model contributes greatly to achieving the objectives set forth in the business case for making the change.
Learn how smart planning and proactive organizational actions can help remedy these obstacles often encountered during deployment:
- Unrealistic expectations
- Adversarial relationships
- Second thoughts
- Over confidence
More on implementation from the Shared Services and Outsourcing Institute.