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The Art of Services Governance

HfS Research and KPMG's governance teams came together for the webcast, Moving Beyond Adequate: Principles of Progressive Shared Services and Outsourcing Governance, for a discussion on core governance issues organizations wishing to thrive in a growth market are currently facing.

During the webcast's live broadcast, leaders were polled on their views. This document describes their insights on:

  • Effectiveness of outsourcing initiatives
  • Importance of meeting compliance/regulatory requirements
  • Governance intelligence
  • Inhibitors to the business maturation
  • Governance imperatives

View on the Slideshare website View as a PDF


Contact KPMG
Eugene Kublanov
Managing Director, Shared Services and Outsourcing Advisory