Global Research Director, KPMG LLP Management Consulting
Jan 13, 2014
From the Shared Services and Outsourcing Institute
The time from when an outsourcing agreement is signed until steady state is achieved can often be a struggle. The outsourcing transition is a critical time.
Successful transitions can help outsourcing efforts get started out on the right foot, and weak or failed transitions may doom an outsourcing effort from the start.
This article in Outsource magazine describes the problems and root causes of outsourcing transitions failure and how organizations can practically overcome the challenges of outsourcing transitions.
Read In Transition in Outsource magazine.