Extending the Honeymoon Period: Five Recommendations to Help Create A Successful Transition to Real Estate and Facilities Management Outsourcing
Jun 09, 2014
From the Shared Services and Outsourcing Institute
The management of outsourcing begins with transition. The transition phase represents the start of governance efforts and the time when outsourcing and its objectives are realized.
Unfortunately, transition efforts appear to be inherently difficult and some amount of dissatisfaction and disappointment seems inevitable.
Transition projects seem to be about minimizing problems and accelerating the transition efforts as much as possible instead of realizing the high expectation. What does this mean for the relationship between a buyer and their service provider?
This article shares several of the root causes of transition project failures and provides guidance for addressing them.
Managing Director, Shared Services and Outsourcing Advisory