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Worried About Overbilling? Buyers Beware

An article in Nearshore Americas magazine featuring KPMG's Liz Evans.

Over-billing is a larger problem in outsourcing than in other service-related IT projects.  --Liz Evans

No one likes to be overbilled, yet both buyers and outsourcers know it happens. Often, the assumption is that overbilling is the result of a technical error, not human malfeasance.

But that isn’t always the case, and the outsourcing community is increasingly sensitive to these concerns – particularly after the high-profile example of Infosys Ltd overcharging Apple Inc.

Read Worried About Overbilling? Buyers Beware in Nearshore Americas magazine.