Insights from KPMG's Cliff Justice on realizing the full potential of GBS
Feb 03, 2015
From the Shared Services and Outsourcing Institute
A single global business services (GBS) organization is the end goal of most global business services looking to centralize their shared services and outsourcing operations within the next three years, according to the 3rd Quarter 2014 KPMG Sourcing Advisory Global Pulse Survey.
However, this new focus doesn’t always have a corresponding plan with one executive at the helm, and that template could see many organizations falling short of realizing full GBS potential.