Key findings from this quarter's study.
Apr 27, 2015
From the Shared Services and Outsourcing Institute
The 1st Quarter 2015 Pulse survey report provides insights into trends in end-user organizations' usage of global business services (GBS).
The learnings are gleaned globally from KPMG firms' advisors, who work closely with end-user organizations that are actively exploring or undertaking domestic, near and offshore shared services and outsourcing, and other service delivery initiatives, as well as from leading third-party global business and IT service providers.
Trends and Predictions for 2015 and Beyond
There is currently growing pessimism over global economic and market conditions, according to the recent global Sourcing Advisory Pulse. Common issues cited include: increased skilled talent shortages, political gridlock and growing geopolitical unrest.
Leveraging innovative technologies such as big data and improving process performance are the top means cited to address these challenges and deliver greater product and services innovation.
This edition of the global Sourcing Advisory Global Pulse survey explores the current trends we are seeing in the market for 2015 and beyond.
- Top positive and negative market and economic trends of 2015 and 2016
- Top corporate initiatives of 2015 and beyond
- Capabilities required and challenges to successfully execute the initiatives
- Changes to corporate investment patterns and overall market conditions over the next two years
- The state of the shared services, outsourcing and global business services markets in terms of priorities, investments and focus areas.
Read 1st Quarter 2015 KPMG Sourcing Advisory Global Pulse Survey Results at kpmg.com/Global.
Detailed survey data and analysis.