Nov 19, 2015
From the Shared Services and Outsourcing Institute
An article from IAOP's PULSE Magazine featuring KPMG's David Brown.
Will 2016 be a year of disruption or transformation in outsourcing?
What we can predict with certaintyfor the coming year is that tech trends—from automation and analytics to digital and the 'internet of things'—will continue to shake up outsourcing business models and put companies that are slow, or unwilling to adapt, at risk.
But what's unpredictable is what models and players will emerge as the survivors in this ever-changing environment.
READ THE ARTICLE