Dec 17, 2015
From the Shared Services and Outsourcing Institute
According to Thomas Claburn of InformationWeek, Outsourcing isn't what it used to be.
In April, KPMG's quarterly survey of outsourcing buyers, advisors, and service providers found declining demand for third-party services. In July, The Wall Street Journal reported that outsourcing deals in India declined in 2015 to $120.4 billion from $206.8 billion in 2010. In a report published over the summer, Forrester Research said, "Outsourcing has turned from being a racehorse to a plow horse."
These reports have some contending that traditional software outsourcing doesn't work anymore. While David Brown acknowledges that software outsourcing is declining overall, he also notes that the changing nature of technology has shifted where developer resources are needed.
Hear further what David and others have to say about the new challenges cloud service management brings as traditional outsourcing evolves.
Read How Cloud, APIs Are Transforming Outsourcing at informationweek.com.