Trends and predictions for 2016 and beyond
Many of the top trends and predictions identified in this paper are tied closely to global sourcing in general and Global Business Services (GBS) in particular.
The need to continually reduce costs, address talent gaps and talent management shortages, exploit Big Data, and efficiently implement innovative technology are all efforts that GBS organizations and capabilities can enable and support.
When organizations assess how best to respond to negative challenges in the market, exploit positive ones, and successfully undertake critical initiatives, GBS should be top of mind as one of several key enablers.
Highlights from the report include:
- Talent challenges – The “new norm”
- Technology enablement – Obvious potential, difficult to achieve
- Cost reduction – Spend money to save money paradox
- Five key takeaways
To explore the survey findings in more detail; read the report, replay the webcast, and view the slide presentation.