Jan 19, 2017
From the Shared Services and Outsourcing Institute
A showcase of fundamental theories and effective practices
In The Very Best of Sourcing series we take a look at the sourcing market from four perspectives: organization structure, the innovation ecosystem, robotics, and customer experience. Or, in other words, from the core of an organization to the outer layer:
- What adjustments do you need to make to your IT operating model to stay ahead of disruption?
- How does the arrival of a third actor, startups, affect the ecosystem between organizations and their service providers?
- How can you avoid the pitfalls of using robotics?
- And at the end of the chain: how can sourcing make an optimum customer experience also operationally excellent?
Read by theme
We take a look at the best that sourcing has to offer from the perspective of four different themes through a series of blogs, videos, animations, and infographics. Read by theme below: