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The real estate and facilities management (REFM) outsourcing landscape: Insight from the front lines

2017 Global REFM Outsourcing Pulse Survey

The Real Estate and Facilities Management (REFM) Outsourcing Pulse is a member of the KPMG Global Insights Pulse family of surveys that provide insights into trends and projections in end-user organizations’ usage of global business services (GBS), or shared services, outsourcing, and third-party business and IT services.  KPMG conducts the Global REFM Outsourcing Pulse Survey on an annual basis.

One hundred sixty-seven respondents were surveyed for this market study in the 4th quarter of 2016 with highlights including:

  • Management summary 
  • REFM outsourcing Pulse highlights
  • REFM buyers’ current and planned REFM outsourcing usage trends
  • Update on global sourcing: Sourcing, management, and governance of global REFM outsourcing efforts
  • Current market deal characteristics

Access the research findings

refm-2017-pulse-report