United States

Global Business Services



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Contact Cliff Justice

Cliff Justice

Partner, U.S. Leader Shared Services & Outsourcing Advisory
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LATEST RESEARCH

KPMG Sourcing Advisory 1Q14 Global Pulse Survey

This edition of KPMG’s quarterly global Sourcing Advisory Pulse survey focuses on macro trends in the global business services (GBS) market as well as the impact of current economic and political conditions on organizations’ global sourcing efforts.

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WEBCAST ON-DEMAND

Advancing the Global Business Services Agenda

On this webcast, executives from established global organizations share insights into the next generation of GBS models, business process ownership, data analytics, governance, the GBS talent dilemma and service delivery model maturity.

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Global Business Services Industry Studies and Maturity Research

What We Do: KPMG Services

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Global Business Services Industry Study 2013

HfS Research and KPMG interviewed more than 400 major enterprises, including more than 100 executives in leadership roles.  Read now >>

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Drive to the Top: The Journey, Lessons and Standards of Global Business Services

Five characteristics critical to organizations' driving business efficiency and value with global business services. Read now >>

Learn how we help our clients with service delivery strategies, implementation, and governance of Global Business Services.