HfS Research and KPMG interviewed more than 400 major enterprises, including more than 100 executives in leadership roles. Read now >>
This edition of KPMG’s quarterly global Sourcing Advisory Pulse survey focuses on macro trends in the global business services (GBS) market as well as the impact of current economic and political conditions on organizations’ global sourcing efforts.
On this webcast, executives from established global organizations share insights into the next generation of GBS models, business process ownership, data analytics, governance, the GBS talent dilemma and service delivery model maturity.
Five characteristics critical to organizations' driving business efficiency and value with global business services. Read now >>