Pulse webcasts, podcasts, deal analysis reports and related KPMG publications are available from each survey's report summary page on this website. Click on a report link at left.
Blog commentary and analysis of KPMG Pulse Surveys of the Shared Services and Outsourcing market are available at
After acquiring EquaTerra in 2011, KPMG has continued and expanded EquaTerra's industry leading Pulse research program (begun in 2004) as an even broader family of market studies.
Pulse surveys are forward looking and focus on identifying and interpreting key market conditions, characteristics and best practices in end-user organizations' usage of shared services, outsourcing and third-party business and IT services in the following functional areas:
Topical areas covered in this Pulse survey program include:
Depending on the focus of a particular Pulse survey, KPMG invites one or more of the following groups to participate:
For further information about Shared Services and Outsourcing Market Pulse surveys and other KPMG Management Consulting research, please contact: