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Advice Worth Keeping podcast series - KPMG Management Consulting


Feature episode

Banks are spending billions of dollars on AI to give their customers an Amazon-like experience

Mitch Siegel, National Financial Services Strategy and Transformation Leader,  and Terry Walls, Customer Service Transformation lead for KPMG U.S., discuss why banks are making technological investments to enhance the customer experience and gain competitive advantage.

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About this podcast series

Want to broaden your perspective, rethink standard business models and reinvigorate your organization with a fresh approach that leads to higher performance?

Tune in to this podcast series with subject matter experts, industry leaders, and eminent researchers who are at the front line of efforts to drive evolutionary and revolutionary changes in the way organizations are structured and operate globally.



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Series host

Stan Lepeak

Stan Lepeak

Global Research Director, KPMG LLP

Series sponsor

Steve  Chase

Steve Chase

U.S. National Leader Management Consulting
+1 214-840-4200 LinkedIn

Episodes on Information Technology, Human Resources, and Finance Operations

Episodes on Global Business Services, Shared Services and Outsourcing