Dave Brown is the Global Lead of KPMG’s Shared Services and Outsourcing Advisory (SSOA) practice, and head of the firm’s global SSOA center of excellence (CoE.) For more than 20 years, he has helped enterprises increase the effectiveness and value of their business services through global business services (GBS) strategy, IT and business process outsourcing, shared services design, build, and implementation, sourcing contracting, negotiations and governance.
Dave established the global SSOA CoE in 2012 as a collaborative, integrated community that develops insights, assets, solutions, and structures that support not only SSOA engagements but also KPMG’s One Firm approach to delivering seamless cross-network capabilities to clients. In his externally-facing role, Dave advises Fortune 500 clients on their complex business service and sourcing strategies, and engages the outsourcing service provider community to establish and implement industry-accepted processes and structures.
Dave joined KPMG per its 2011 acquisition of sourcing advisory firm EquaTerra. Before that, he was a senior advisor at TPI. Earlier in his career, he held various financial and IT positions in the telecommunications industry.
A highly regarded authority on business services strategies, Dave is frequently quoted in the press, has authored many thought leadership documents, and has been invited to speak around the world on topics related to GBS, shared services, and outsourcing strategies.
Dave can be reached at email@example.com.
More about Dave Brown from IAOP’s PULSE magazine.