United States

Governing the bot revolution

How centralized control stops ad hoc RPA deployment and drives true transformation

Robotics process automation (RPA) is a game-changing technology—one that is probably already changing the landscape of your front- and back-office business functions, or soon will. Studies show software robots can help automate approximately 45 percent of the business activities people currently perform in the workplace.

But deploying RPA isn’t as simple as it might seem. You can’t just let your business units run wild, unleashing bots left and right to take over the “robotic” tasks of your business that humans really shouldn’t be doing anyway. 

Rather, smart, forward-thinking companies will implement RPA in a careful, deliberate, planned, and strategic manner. An enterprise-wide RPA delivery model is a key enabler of this implementation plan, providing the necessary level of centralized control to minimize risks associated with technology enablement and realize the true, long-term value of RPA.

Read the paper


Additional insight

Listen to David Kirk's companion podcast, Digital labor governance: A balancing act of control and speed.

Discover more from David Kirk on the subject of digital labor on this website. 

For more on intelligent automation, explore our Digital Labor site to view articles, videos, and podcasts.