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Rise of the humans: Integrating digital and human labor

May 14, 2017
From the Advisory Institute

Get ready for the rise of the humans

The convergence of artificial intelligence, robotic process automation (RPA), machine learning and cognitive platforms are the forefront of the Fourth Industrial Revolution. As organizations seek to streamline process and reduce operating costs, cognitive technologies are creating a new class of digital labor.

While the debate continues whether digital labor will remove or add jobs, KPMG professionals explore how digital and human labor can integrate. This paper delves into the potential transformation to the shape, size and functions of organizations.

Read the paper to discover five steps organizations can take to better understand how digital labor will affect their workforce, including a case study on the changing Human Resources organization.  

Read the paper

PDF: Rise of the humans: Integrating digital and human labor

Read the second article in the series, Rise of the humans 2: Practical advice for shaping a workforce of bots and their bosses.

For more on intelligent automation, explore our Digital Labor site to view articles, videos, and podcasts.