United States

Leveraging Technology to Drive Customer-Centric Compliance

Tuesday April 29, 2014 1:00 PM - 2:00 PM EST
From Advisory Institute

From the Advisory Institute

Event Overview:
During this webcast, KPMG LLP and NICE Systems will present an update on the current landscape and emerging trends with respect to customer-centric compliance. This presentation also discusses how some financial institutions are leveraging emerging technologies, including Interaction Analytics, to enhance their regulatory compliance programs while delivering a great customer experience. As a result, attendees will gain an understanding and be able to articulate the following: Evolving regulator focus on customer interactions, Heightened expectations for analysis of customer interaction data, Key challenges in meeting the rising bar of compliance, Industry leading practices for leveraging technology to drive solutions This webcast is hosted by NICE Systems. Register to attend via Webex here.