May 20, 2014
From Advisory Institute
IT, as a supplier of services, is in a bind. The IT organization wants to be the best internal service provider it can be, yet it's impossible to deliver infinite service to fulfill ever-expanding technological dreams of the business on a fixed budget. IT is caught with demand far in excess of supply, and no reliable process for aligning to the business.
N. Dean Meyer, author of Internal Market Economics: practical resource-governance processes based on principles we all believe in, as well as other acclaimed business-related books, explains the best way to balance demand and budget for IT services.
Listeners will gain an understanding of:
Duration: Less than 14 minutes
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Read Moving Information Technology From a Cost to an Investment to learn more about achieving success through Technology Business Management.