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From specialist to enabler: The shifting role of the CIO

Sep 21, 2016
From Advisory Institute

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From specialist to enabler: The shifting role of the CIO
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting


The role of the CIO is at a tipping point and in order for today’s IT organizations to continue to be relevant they must shift from simply being strategists to enablers of innovation.

In this podcast, Farah Remtulla, an IT Service Management professional and Director in KPMG’s CIO Advisory practice, sits down with Stan Lepeak to discuss:

  • What’s behind the changing role of today’s CIO
  • How to free up CIOs and the IT organization to create a culture of innovation
  • The role of cognitive automation in the IT organization and potential barriers to entry
Duration: Approximately 14 minutes.  Activate the recording with the play button over the image.
For more on the shifting role of the CIO, read the Harvey Nash / KPMG 2016 CIO Survey Results.
Whether you’re just getting started on your ITSM (IT Service Management) journey, or moving toward next generation ITSM technology, KPMG can help position your IT organization to drive business results.

Watch Farah’s K16 interview on theCube where she discusses the importance of customer service transformation and listen to her podcasts about business technology and business value at Hacking Business Technology.

For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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