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Strategic IT: Connecting the dots

Oct 25, 2016
From Advisory Institute

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Strategic IT: Connecting the dots
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting

 

Successful IT organizations are taking deliberate steps to shift from simply being a service delivery vehicle to becoming a technology broker.

In this podcast, Joe Koester, a Managing Director in KPMG’s CIO Advisory practice, sits down with Stan Lepeak for part two in a conversation about IT. Listen in as they talk about:

  • The value of IT service management (ITSM) for CIO’s wishing to improve their relevance and operational effectiveness
  • Innovative marketplace tools that support ITSM across the enterprise
  • Key factors for CIOs considering a deeper dive into ITSM - and why solid organizational and change management remain critical indicators of successful IT transformation

Duration: Less than 13 minutes.  Activate the recording with the play button over the image.

 

Joe had a previous conversation with Stan about the importance of IT emerging from the back-office to assume the role of strategic partner: Listen to the companion podcast, IT at the Crossroads

KPMG can help transform your ITSM capabilities

More for the CIO from KPMG

 

For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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