From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting
With hype-and option-driven confusion swirling in the marketplace, how should you set realistic expectations and evaluate the range of automation technologies that would potentially benefit your organization?
As Cliff Justice, principal and U.S. Leader of KPMG’s Cognitive Automation and Digital Labor strategic growth initiatives, recently discussed with Stan Lepeak, your approach should include a defined business case, and the value you want to get from embedding automation technology into a certain process or function.
Listen to this podcast to hear about:
- The three classes of automation technology
- Why you don’t need to move sequentially from one to the other
- Example use and business cases for each class, as a starting point for your own vital business decision.
Duration: Less than 14 minutes. Activate the recording with the play button over the image.
Our latest thinking on robotics/cognitive automation at our Reality Check blog.
For more on the impact of digital labor, and the automation of jobs on sourcing and service delivery, explore our Digital Labor site to view articles, videos, and podcasts.
Explore our library of content on digital labor and cognitive automation on this website.
For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.
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