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It’s not an either/or decision on the type of process automation to use

Mar 28, 2017
From Advisory Institute

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It’s not an either/or decision on the type of process automation to use
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting

 

In an earlier podcast entitled, “What type of cognitive automation is best for your enterprise?,” Cliff Justice, principal and U.S. Leader of KPMG’s Cognitive Automation and Digital Labor strategic growth initiatives, spoke with Stan Lepeak about the three classes of automation technology.

In this follow-on podcast, Cliff discusses the interrelationship among the different types of automation, and:

  • Why most mid-sized and larger enterprises should consider all three classes in their strategic planning
  • Automation challenges, including  the need for a comprehensive data and content strategy, security and hacking concerns, and regulatory risks
  • That data is the new “oil,” and that the leaders will be the companies with the most refined, most curated data.

 

Duration: Approximately 16 minutes.  Activate the recording with the play button over the image.

 

Additional insight

Listen to the earlier podcast, What type of cognitive automation is best for your enterprise?, where Cliff outlines the three classes of automation.

Our latest thinking on robotics/cognitive automation at our Reality Check blog

For more on the impact of digital labor, and the automation of jobs on sourcing and service delivery, explore our Digital Labor site to view articles, videos, and podcasts.

Explore our library of content on digital labor and cognitive automation on this website.

 

For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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