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Intelligent automation and the 21st century enterprise

Jan 09, 2018
From Advisory Institute

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Intelligent automation and the 21st century enterprise
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting


Organizations in every sector have been grappling with the implications and complexities of intelligent automation for the past several years, and will continue to do so for years to come. But those that gain a better understanding of how they can use technology and enablement to fundamentally change the value of their assets can catalyze intelligent evolution in their business. And this will enable them to build the foundation of a new enterprise capable of competing in the midst of such massive disruption.

In this podcast, Steve Hill, KPMG’s global head of innovation and investments, sat down with Stan Lepeak to discuss the firm’s 21st Century Enterprise construct. Points Steve addressed include:

Why technology will uplift the workforce, helping employees use their brains instead of their brawn to solve problems

  • The importance of repositioning aspects of your business to create other service capabilities
  • The value in rethinking workflow from “digitized to industrialized”
  • The evolutionary curve of platform business models (those made famous by the likes of Uber and Airbnb.)


Duration: Approximately 14 minutes.  Activate the recording with the play button over the image.


Related insight

Evolve your business for the 21st century. Discover how to harness automation, talent, customer experience, delivery models, and more for competitive advantage, explore
Trends in service delivery.

For more on how tech industry leaders are on a journey to redefine the 21st century enterprise, read the findings from KPMG's 2017 Technology Innovation Survey:
Robotics and artificial intelligence in the changing landscape of disruptive technologies.


For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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