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The Rise of Finance Shared Services Centers 2.0

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Finance Shared Services 2.0
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting


Not every Finance Shared Services Center (FSSC) is the same. While typically many advanced FSSCs begin as basic finance transaction delivery model, the maturity levels of FSSCs vary dramatically in different capabilities, skill sets and customer expectations.

Dennis Barberic, director, and Joe Moawad, managing director, both in KPMG's Financial Management practice, highlight the challenges of shared services for the finance function and how an immature FSSC can become an engine for finance transformation.

Listeners will gain an understanding of:

  • The limitations of typical Finance Shared Services Centers (FSSCs)
  • Lessons learned from mature FSSCs
  • The six-dimensional maturity model that characterizes progressive FSSCs
  • How to best prioritize improvement efforts when elevating the capabilities of the finance function to the next level of performance



Duration: Less than 16 minutes
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This podcast is based on the KPMG Insight article The Rise of Finance Shared Services 2.0.

For more on FSSCs, listen to the podcast Fraud Risk in Finance Shared Service Centers.

More from the KPMG Institutes on Shared Services Governance.


For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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