Jul 28, 2015
From Shared Services and Outsourcing Institute
Organizations have been outsourcing pieces of IT for decades, but only recently have we seen large enterprises reconsidering their outsourcing strategies – and beginning a countertrend of insourcing.
Charles P. Arnold, Principal in KPMG’s IT practice of the Shared Services and Outsourcing group, looks at both sides of the equation.
Listeners will gain an understanding of:
Duration: Less than 15 minutes. Activate the recording with the play button over the image.
Listen to the podcast The Operational Transition from Human Labor to Digital Technologies
Read the report summary KPMG IT Outsourcing Service Provider Performance & Satisfaction Study 2014/15