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IT Insourcing vs. Outsourcing: More Factors Than Ever to Consider

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IT Insourcing vs. Outsourcing: More Factors Than Ever to Consider
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting


Organizations have been outsourcing pieces of IT for decades, but only recently have we seen large enterprises reconsidering their outsourcing strategies – and beginning a countertrend of insourcing. 

Charles P. Arnold, Principal in KPMG’s IT practice of the Shared Services and Outsourcing group, looks at both sides of the equation. 

Listeners will gain an understanding of:

  • Factors to consider when evaluating insourcing vs. outsourcing
  • Why “talent access” through service providers could mean a short-term implementation relationship, or it may represent longer-term managed services – and the implications around that difference
  • As a result of the evolving “as-a-service” marketplace, the impact on core competencies as the IT organization transitions from the role of “buyer of IT solutions” to “service integrator”
  • The two primary triggers, one tactical, one strategic, that typically bring outsourced work back in-house

    Duration: Less than 15 minutes.  Activate the recording with the play button over the image.


    Related Insight

    Listen to the podcast The Operational Transition from Human Labor to Digital Technologies

    Read the report summary KPMG IT Outsourcing Service Provider Performance & Satisfaction Study 2014/15


    For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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