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Considerations for End-of-Term IT Outsourcing

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Considerations for End-of-Term IT Outsourcing
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting


The original plan was to outsource your IT to a third-party to lower operational and labor costs, free up staff for more strategic initiatives, and gain access to world class capabilities.  However, plans and reality are not always tightly aligned.

Jerry Klawitter, Director in KPMG’s Shared Services and Outsourcing practice, helps you to consider renew, renegotiate, rebid, and insource options of your IT outsourcing contract.

Listeners will gain an understanding of:

  • The common triggers, beyond contract expiration, that make organizations revisit their IT outsourcing contracts
  • The relationship, financial, and performance indicators that should be evaluated to understand if it’s best to renew, renegotiate, or rebid with service providers – or bring the outsourced work back in-house
  • How to best prepare for a contract renegotiation – and how to avoid the most common mistakes.

    Duration: Approximately 10 minutes.  Activate the recording with the play button over the image.


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    For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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