Jun 29, 2016
From Shared Services and Outsourcing Institute
Amidst a dynamic and technologically-disruptive environment, KPMG finds that upwards of 75 percent of current IT contracts are out of date.
How can organizations utilizing third-party IT services align or realign their contracts to ensure that they’re meeting their true business objectives?
Ron Walker and Thomas Hall, both with KPMG’s Shared Services and Outsourcing Advisory Practice, sit down with Stan Lepeak for a discussion on:
Explore the management summary and infographic from the KPMG IT Outsourcing Service Provider Performance & Satisfaction Study 2014/15: The Radical New World of Outsourcing for Technology-Related Services.
Learn about the Service Provider Performance & Satisfaction Study program, and access the latest reports and derivative materials.