Jun 22, 2016
From Shared Services and Outsourcing Institute
Dave Brown, Global Lead for KPMG’s Shared Services and Outsourcing Advisory Practice and head of the Global SSOA Center of Excellence, sat down with Stan Lepeak to talk about one of his favorite subjects: leadership in Global Business Services (GBS) organizations.
Duration: Less than 11 minutes. Activate the recording with the play button over the image.
Discover key findings from KPMG’s 2016 global insights pulse survey on the trends and technologies driving global business services (GBS) maturity.
For more on strategies for addressing coming service delivery governance changes, listen to the podcast Governance and the digital labor workforce.