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Navigating the landscape of legacy sourcing agreements

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Navigating the landscape of legacy sourcing agreements
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting


When it comes to delivering IT and business process solutions, emerging technologies are offering customers a wide range of new opportunities, including robotic process automation and digital labor.

However, many customers feel trapped by legacy outsourcing contracts that fail to deliver promised innovation and frustrated with the slow pace of change.

In this podcast, Ron Walker and Andy Gottschalk, both in KPMG’s Shared Services and Outsourcing Advisory practice, talk with Stan Lepeak about:

  • Why over 70% of IT sourcing contracts in the market today are out of date
  • The challenges and changes facing customers and suppliers as disruptive technologies gain traction
  • The components of legacy outsourcing models that actually inhibit service provider innovation
  • Practical advice for customers currently in legacy contracts as they think about transitioning to new service delivery models


Duration: Less than 12 minutes.  Activate the recording with the play button over the image.


Read How Robotics Can Improve Legacy Sourcing Agreements to understand how Robotic Process Automation is rewriting the rules of outsourcing.

For more on automation's effect on sourcing and service delivery, explore our Cognitive Automation articles, videos, and podcasts.


For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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