United States

Global Insights Pulse webcast: Taking an F&A and HR lens to the state of global business services, governance, and process automation

Tuesday October 18, 2016 11:00 AM - 12:00 PM EST
From Shared Services and Outsourcing Institute

KPMG Shared Services & Outsourcing Institute


Event Overview:
Join KPMG’s global subject matter experts as they discuss the latest trends of global business services (GBS) with an emphasis on talent management, process automation, governance and operations.

Event overview

Replay the webcast  (Originally aired on October 18, 2016.)

Topics of discussion

Our subject matter experts share their personal experience from the field on trends impacting the following GBS areas:

  • Update on GBS trends
  • GBS talent management
  • Service delivery governance
  • Process automation technologies and adoption levels
  • The specific impact of trends on the Finance and Human Resource functions


David Brown, Global Lead, Shared Services and Outsourcing Advisory, KPMG LLP (U.S.)
Stan Lepeak, Director, Global Research, Management Consulting KPMG LLP (U.S.)
Robert Bolton, EMA Lead, Global HR Center of Excellence KPMG LLP (U.K.)


Replay the webcast (Originally aired on October 18, 2016.)

About KPMG Global Insights Pulse surveys