United States

KPMG Pulse Survey - 2017 Trends and Predictions

Tuesday February 14, 2017 11:00 AM - 12:00 PM EST
From Shared Services and Outsourcing Institute

KPMG Shared Services & Outsourcing Institute


Event Overview

We invite you to join us on 14 February as we release the findings from our 4Q 2016 Global Sourcing Advisory Pulse survey. This webcast will focus on the current and top business and economic trends and predictions for the year ahead, as well as the top priorities and initiatives for 2017 and beyond.

Topics of discussion

Our subject matter experts will share client examples and their personal experience from the field on such topics as:

  • Top positive and negative market and economic trends of 2017
  • Top corporate initiatives of 2017 and beyond
  • Changes to corporate investment patterns and overall market conditions over the next two years
  • Trends in market demand for shared services, information technology and business process outsourcing
  • Current strategies employed to improve global business services capabilities
  • The state of the shared services, outsourcing and global business services markets in terms of priorities, investments and focus areas (including digital labor, process and cognitive automation, and As a Service).

Ron Walker

Principal, Shared Services & Outsourcing Advisory, KPMG

Stan Lepeak

Director, Management Consulting Research, KPMG International and Director, KPMG LLP (US)

Lee Ayling

Partner, Shared Services & Outsourcing Advisory UK, KPMG