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Today’s vendor management organizations need a super-sized lasso

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Today’s vendor management organizations need a super-sized lasso
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From the Advice Worth Keeping podcast series
Hosted by Stan Lepeak, Global Research Director,
KPMG LLP Management Consulting

 

Evolving consumer habits. Changing regulations. Business bypassing IT to directly engage with cloud providers. Multidimensional providers. Digital labor. All these, and other, disruptors are bringing new levels and flavors of complexity to how enterprises govern their service providers and suppliers through their vendor management offices.

Eugene Kublanov and Kendall Dean, both from KPMG’s Shared Services and Outsourcing Advisory practice, sat down with Stan Lepeak to discuss the changing face of governance and vendor management.

Topics covered in this podcast include:

  • The swath of disruptors that are raising the bar on how services governance and vendor management offices must operate
  • Why today’s vendor management offices need to be more adept, consultative, and great examiners of dynamic external contexts
  • Why, and how, services vendor management offices must better integrate with their customers and secure executive-level buy-in from key stakeholders

Duration: Less than 22 minutes.  Activate the recording with the play button over the image.

 

Related insight

For more on establishing an IT Vendor Management Office, read the supporting paper, Getting a handle on IT supplier management

Listen to other podcasts in this series:

Intelligent services governance: Five steps to drive advantage

Next-gen vendor management organizations

Today's dynamic market conditions and frequent changes in organizational strategy necessitate a proactive and flexible approach to governing global services. More from KPMG on governing global services.

 

For more Advice Worth Keeping, view the full list of podcasts and visit the Reality Check blog.

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