Mar 07, 2017
From Shared Services and Outsourcing Institute
Evolving consumer habits. Changing regulations. Business bypassing IT to directly engage with cloud providers. Multidimensional providers. Digital labor. All these, and other, disruptors are bringing new levels and flavors of complexity to how enterprises govern their service providers and suppliers through their vendor management offices.
Eugene Kublanov and Kendall Dean, both from KPMG’s Shared Services and Outsourcing Advisory practice, sat down with Stan Lepeak to discuss the changing face of governance and vendor management.
Topics covered in this podcast include:
Duration: Less than 22 minutes. Activate the recording with the play button over the image.
For more on establishing an IT Vendor Management Office, read the supporting paper, Getting a handle on IT supplier management.
Listen to other podcasts in this series:
Today's dynamic market conditions and frequent changes in organizational strategy necessitate a proactive and flexible approach to governing global services. More from KPMG on governing global services.