Apr 20, 2017
From Shared Services and Outsourcing Institute
KPMG’s research with 200+ organizations worldwide over the past several years has demonstrated that mature global business services (GBS) organizations can reduce their sales, general, and administrative (SG&A) costs by two percent. For perspective, a $10 billion company with a mature GBS operation could save $200 million a year.
But which of the 10 KPMG-identified dimensions of GBS maturity drive the greatest financial value? In this podcast, Stan Lepeak and Don Ryan, leader of market research and thought leadership in KPMG’s global Shared Services and Outsourcing Advisory Center of Excellence, sat down to discuss:
Gain a deeper understanding of the correlation between GBS maturity and the levers that enable enhanced financial outcomes, read The GBS Payoff.
Explore Global Business Services.