Jun 13, 2017
From Shared Services and Outsourcing Institute
In the wild west of outsourced digital labor, the IT teams from both the buyer and provider organizations, and even the buyer’s external auditors, join the ranks of the engagement stakeholders. With this added complexity, and the multiple risks associated with digital labor – security, financial controls, and data privacy, to name just a few – two types of governance are requisite “wranglers.”
This podcast features Thomas Hall and Fabiano Lopes from KPMG Management Consulting, and Kelly Combs from KPMG’s Risk Advisory group, who sat down with Stan Lepeak to discuss:
Read the blog by Thomas Hall
Governing a digital labor outsourcing engagement is no walk in the park
Listen to the other podcasts in this series:
Is your outsourcing contract digital labor ready
Discover the digital labor risks, opportunities and considerations for businesses that use outsourcing services and the providers that deliver them, read Digital labor promises major disruptions to outsourcing.
For more on intelligent automation, explore our Digital Labor site to view articles, videos, and podcasts.