Jun 06, 2017
From Shared Services and Outsourcing Institute
Digital labor and process automation are creating a whole new dynamic in the outsourcing industry. And although enterprises have the potential to reap many rewards from digital labor, all too few are taking the steps necessary to help ensure their contract not only enables them to capture their fair share of the value but also protects them against a wide range of risks.
This podcast features Thomas Hall and Andrew Gottschalk from KPMG Management Consulting, and Kelly Combs from KPMG’s Risk Advisory group, who sat down with Stan Lepeak to discuss:
Read the blog by Thomas Hall
"Caveat emptor" with digital labor productivity in contracts for outsourced services
Listen to the other podcasts in this series:
Wrangling digital labor risk with governance
Discover the digital labor risks, opportunities and considerations for businesses that use outsourcing services and the providers that deliver them, read
Digital labor promises major disruptions to outsourcing.
For more on intelligent automation, explore our Digital Labor site to view articles, videos, and podcasts.